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Family Members Rate Carillon Highly for Alzheimer’s Care

This is no greater responsibility than that of caring for someone’s loved one. When that loved one is living with dementia or Alzheimer’s disease, it becomes all the more critical that the care provided is not just good, but exceptional. Here at Carillon, we are grateful and humbled to know that families of our Garden Place residents not only trust us to provide the very best care for their loved one, they would encourage their friends and neighbors to trust Carillon, too, should the need for secure, residential Alzheimer’s care arise.

The results of Carillon’s December 2013 Resident Satisfaction Survey show that nearly 90 percent of the families whose loved ones reside in our Garden Place Alzheimer’s care program would indeed recommend Carillon to a friend or neighbor. What’s more, six of our Garden Place communities scored the highest rating possible — 5 Stars. Congratulations to Carillon Assisted Living of Mooresville, Fuquay-Varina, Indian Trail (Monroe), Knightdale, Salisbury and Shelby.

Here are just a few of the survey comments we received from Garden Place family members:

“Management and staff are always receptive, professional, supportive, friendly, caring and accessible. They are kind to me and to my mother, and I feel they are my partners in a very difficult  journey. My goal is to have my mother live with dignity and respect in a caring, clean, upscale and pretty environment. The staff have such patience! Their morale seems high. Ramona keeps everyone on their toes, and is so invested in everyone’s care. Durham’s Garden Place is outstanding (and should be recognized!). Carillon Assisted Living of Durham Family Member

“Carillon staff all show great respect and concern for my loved one.  I feel that they are being well taken care of.  Besides the care, the cleanliness of the community is fantastic.” Carillon Assisted Living of Fayetteville Family Member

“The entire staff at Carillon Assisted Living of Lincolnton are the best!!!  My mother receives such excellent and loving care.” Carillon Assisted Living of Lincolnton Family Member





Posted in Alzheimer's and Dementia Care, Perspectives on Alzheimer's, Resources on January 10, 2014

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